A crash turns everything upside down: the scare, the damaged car, the job that can't wait, and an insurance adjuster who calls before the doctor does. At Gonzalez & Associates we've spent years helping families in Eagle Pass, Laredo, and San Antonio right after that moment, and we see the same pattern: what you do (or fail to do) in the first hours carries enormous weight in your case.
1. Call the police, even if the crash seems minor
In Texas, the police report is the backbone of your claim. Without it, it's your word against the other driver's. Always ask for the report number and the driver exchange form.
2. Get medical attention the same day
Neck, back, and head injuries can show up days after the crash. Seeing a doctor right away protects two things: your health, and the documented link between the accident and your injuries — the insurance company will use any delay against you.
3. Document everything you can
Photos of the vehicles, the road, your injuries; witness names and phone numbers; and keep everything the insurance companies send you. On the border, many cases are won with the evidence from the first 30 minutes.
4. Don't sign or give statements without advice
The other driver's insurance company may call you sounding friendly, in Spanish, offering to 'resolve this quickly.' Their job is to close your case for as little as possible. Don't sign releases or give recorded statements before talking to a lawyer — the first offer almost never reflects what your case is worth.
5. Know your Texas deadlines
In Texas, the general deadline to file a personal injury lawsuit is two years from the accident. That sounds far away, but evidence disappears much sooner: footage gets erased, witnesses move, vehicles get repaired. The sooner a lawyer starts working your case, the stronger it arrives at the negotiation table.
We're on the same side of the border as you
Brothers Antonio and Hector Gonzalez grew up serving this community, and the firm serves you in Spanish or English, straight talk and no legalese. If you or a family member had an accident in Eagle Pass, Laredo, or San Antonio, tell us what happened: we'll listen to your case, review your options, and tell you clearly how we can fight for you. Call us at (833) 698-9467 — available 24/7.